Convenient Ways to Pay Your Bill
SVEC offers several ways to pay your electric bill.
Please note that credit card (MasterCard, Visa, and Discover) and debit card (MasterCard and Visa) payments are only accepted on residential accounts, and the minimum transaction amount is $5.
Online
Pay your bill quickly and easily using our SmartHub account management tool. With SmartHub and the SmartHub mobile app, you can access your electric information and pay your bill anytime, anywhere. Accepted payment methods are credit card, debit card, and check.
Phone
Use our automated phone system to pay your bill by calling (877) 562-5504 toll-free. The first time you call you will need your billing account information. Accepted payment methods are checks, credit cards, and debit cards.
24/7 Drive-thru Kiosk
Use the drive-thru kiosk at our Live Oak office. You will need your SVEC account number or you can scan your bill. Accepted payment methods are credit card, debit card, cash, and check. Watch our video on how to use our drive-thru kiosk.
Western Union
Pay your bill at Western Union® locations including:
- Publix
- Winn-Dixie
- Walmart
- Walgreens
- Sunoco – Branford
- Exxon/Fast Track Food Store – Mayo
- Hitchcock’s Foodway – Jasper
For more locations, visit the find locations tool at westernunion.com
Payment posts to member’s account within two minutes.
A $1.50 transaction fee is charged by Western Union, and the only accepted payment method is cash.
Recurring Payments
For a hassle-free, no-fee method of payment, sign up for recurring credit card payments or bank draft.
Automatic Payments
You authorize SVEC to withdraw funds from the account of your choosing to pay your monthly electric bill.Beginning with the next bill after you have enrolled, your balance due will be automatically debited each month on the Wednesday before the due date (you will need to use another method to pay an amount already due when you enroll).You can sign up through your online account. Accepted payment options are credit card and debit card.
Traditional Methods
If you prefer to pay your bill in a more traditional way, we’ve got you covered.
Direct Mail
Payments can be made by mail using the envelopes provided with your bill. Please be sure to allow mailing time.
Our Office
We are available to accept your payment at our office from 8 a.m. to 4:30 p.m. We accept cash, check, money orders, and credit/debit cards. Get directions to our office.