Payment Methods

Suwannee Valley Electric offers several convenient ways to pay your bill. Please note that credit card payments are only accepted on residential accounts.

Pay Online

Dollar sign on a green button.Go Green! Pay your Suwannee Valley Electric Cooperative bill quickly and easily using our online payment system.

Our SmartHub customer self-service system allows you access to your electric information online and to pay your bill 24 hours a day, seven days a week.

Accepted payment options are credit card (MasterCard, Visa, and Discover) debit card (with the MasterCard or Visa logos) and check. Your payment will post within minutes of paying. If after 10:00 PM payments will be available for viewing after 6:00 AM the following day.

Direct Mail

Payments can be made by mail using the envelopes provided with your bill. Please be sure to allow mailing time.

Phone

Use our convenient automated system to pay your bill by giving us a call. The first time you call you will need your billing account information. Accepted payment options are checks, credit card (MasterCard, Visa or Discover) and debit card (with the MasterCard or Visa logos.)

If your account is past due, it is recommended that you contact Member Services to prevent disruption of your power. Your payment will post within minutes of paying. If after 10:00 PM payments will be available for viewing after 6 AM the following day. Electronic payments save time and money!

Automatic Payments

For a hassle-free, no-fee method of payment, sign up for recurring credit card payments or bank draft. You authorize SVEC to withdraw funds from the account of your choosing to pay your monthly electric bill. Once enrolled your balance due will be automatically debited each month the Wednesday before the due date.

You can sign up through your online account.  Accepted payment options are credit card (MasterCard, Visa, and Discover) debit card (with the MasterCard or Visa logos.)

Drive-thru Kiosk

Use our convenient drive-thru kiosk. You will need your billing account number or you can scan your bill. Accepted payment options are credit card (MasterCard, Visa and Discover), debit card (with the MasterCard and Visa logos), cash and check. Our kiosk is open 24 hours a day, seven days a week.

Our Office

We are available to accept your payment at our office from 8 a.m. – 4:30 p.m. We accept cash, check, money orders, and credit/debit cards.