When I called your outage reporting line, I got a message saying that there were no outages reported in my area.

If you reported your outage using a phone number, it’s possible that the number isn’t the one that’s associated with your account. Let’s make sure all the information associated with your account is correct.

A great way to report an outage is using our SmartHub app. Visit our Manage Your Account page for more information on how to use SmartHub.