Notifications in SmartHub can email or text important information about your account, such as a reminder that your bill is due or if it’s past due. You tell SmartHub when and how to contact you. Some notifications even allow you to get specific, such as setting the numbers of days to remind you before your bill is due.
To send you a notification, you need to have contact information stored in the system. Be sure you’ve added contacts before setting your notifications.
Some common notifications include:
- Bill Available
- Payment Due
- Payment Confirmation
- Delinquent Notice
- Credit Card Expiration
- Power Outage
Some notifications are also specific to your account type. For example, prepaid customers might see different options than other customers.