SmartHub, Uncategorized

By default, notifications are sent to the email address associated with your account — the same one you use as a username. If you want notifications sent to a different email address or even texted to your mobile phone, you can do that too.

Once you have set up a contact, you need to change the contact on an active notification on the Manage Notifications screen to use the additional contact.

Notifications in SmartHub can email or text important information about your account, such as a reminder that your bill is due or if it’s past due. You tell SmartHub when and how to contact you. Some notifications even allow you to get specific, such as setting the numbers of days to remind you before your bill is due.

To send you a notification, you need to have contact information stored in the system. Be sure you’ve added contacts before setting your notifications.

Some common notifications include:

Some notifications are also specific to your account type. For example, prepaid customers might see different options than other customers.

Easily contact Suwannee Valley Electric Cooperative with billing questions, service issues or other requests, such as:

View copies of your current and past bills. Compare your current bills with past bills while adding weather analysis and daily usage comparisons.

• E-Check
• Credit/Debit Cards
• Recurring Bank Draft or Recurring Credit Card

SmartHub allows you to sign up for recurring payments — meaning your bill will automatically be paid each month in full without any further action on your part. If you’d like to set up automatic payments from a bank account or card, SmartHub Web makes it easy to manage them from your computer.

data, you will be more aware than ever on how your daily activities can change your electricity consumption.