2020 – Year in Review

March 2021

2020 Highlights

At your Service

Suwannee Valley Electric Cooperative (SVEC) employees earned an average customer service rating of 4.7 out of 5 while handling over 20,000 calls from members and completing 598 new service connections.

Safety is #1

Employees experienced no doctor-treated injuries for only the second time in the cooperative’s 84-year history.

Continued Reliability

Hard work, best maintenance practices, and investments in new infrastructure resulted in another year of highly reliable service. The average SVEC consumer had power 99.6% of the time.

Operation Round Up® Continues to Benefit Students

In Round Up’s second year, participating members provided $97,520 in grants used by teachers to purchase equipment and materials for local classrooms.

Lending a Helping Hand

Line and right-of-way crews helped five cooperatives in Alabama, Georgia, and Louisiana restore power after hurricanes Sally, Delta, and Zeta.

It’s the Members’ Money

The co-op returned $1.3 million in retired capital credits and $5.1 million in wholesale power cost adjustments (WPCA) to members.

New Generator Program

SVEC became a Generac® Energy Alliance Partner, enabling the co-op’s consumer-members to purchase whole-house automatic standby generators at special discounted prices. Extended warranties are also available for the most frequently purchased generator size.