
SVEC’s Year in Review
Whether it was committing to the highest industry safety standards, remaining present in our community or keeping our system reliable through a trying economic environment, we worked through a lot as a cooperative family over the last year.
Here are a few of the snapshots from our year:
- 99.96% Average Service Availability percentage
- 235 pole replacements
- 15,095 pole inspections
- 822 new service connections
- 232 grants awarded to local classrooms through Operation Round Up®
- 34,218 phone calls taken by member service representatives
- 4.95 out of 5 overall customer satisfaction rating
- 158,317 hours worked with no major accidents or injuries
- 886,434 miles driven with no major accidents or injuries
- 3 apprentice-to-journeyman lineworker graduations
- Advocated for co-ops at home and in Washington, D.C., engaging with state and federal leaders on issues that affect rural infrastructure, disaster recovery, regulatory policy, and long-term affordability for our members.
- Achieved a fully certified Energy Control Center, with all team members certified as system operators through Northwest Lineman College.
- Met or exceeded all safety standards through the Rural Electric Safety Achievement Program, with strong performance across facilities, equipment, and crew practices.
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